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Help & Resources

​First48hrs was built around a simple belief — that no family should face the overwhelming practical demands of bereavement without clear, honest guidance at their side. We are a UK-based platform founded to fill the gap that exists in the critical hours after a loss, when the paperwork cannot wait but the right help is nowhere to be found. Everything we provide — from the free personalised triage to our Essential Guides and concierge service — is designed to give families clarity, reduce panic, and ensure nothing important is missed. Below you will find answers to the questions we are asked most often, along with everything you need to know about how First48hrs works, who we are, and how we protect your information.

More Information

​Click Here for more information of How First48hrs came about

​Click Here for typical FAQ questions

​Click Here for our Privacy Policy

Send us a message and well respond within 2 hours

Resources

Find a Funeral Director
You don't need to decide everything right now. When you're ready, we'll help you find a trusted local funeral director who can guide you through your options at your own pace. Click here to find out more

Find a Probate Solicitor

Probate can feel overwhelming, but you don't have to figure it out alone. We'll connect you with a solicitor who can explain what's needed and handle the process for you.Click here to find out more

Property Insurance

If the property is now empty, most home insurance policies stop covering it within days. A specialist unoccupied property policy keeps things protected while you take the time you need. Click here to find out more

Tell Us Once

One phone call to the Tell Us Once service notifies most government departments — including HMRC, DWP, and the Passport Office — so you don't have to contact each one separately. Click here to find out more

Emergency Locksmith

If you need to secure the property quickly, a locksmith can change or replace locks at short notice. We'll help you find one locally. Click here to find out more

House Clearance

There's no rush on this — it can wait until you're ready. When the time comes, we'll help you find a professional clearance service that handles everything respectfully. Click here to find out more

The Coroners' Courts Support Service

If the death has been referred to a coroner, the Coroners' Courts Support Service offers free, independent help. They can explain the process, attend the inquest with you, and answer any questions along the way. Click here to find out more

Any Questions? Please Email our UK team at hello@first48hrs.co.uk

© 2026 First48hrs. All rights reserved. The "First48hrs Roadmap," digital card designs, and all associated content are the intellectual property of First48hrs. Unauthorised reproduction or distribution is strictly prohibited.

Disclaimer:

First48hrs provides general information and practical guidance for use in the United Kingdom only. We are not a law firm, a medical practice, or a funeral directorship. The contents of this website and the generated PDF roadmap do not constitute legal, financial, or medical advice.

While we strive to keep our information accurate and up-to-date for 2026 regulations, bereavement law and procedures can vary. We strongly recommend consulting with a qualified professional (such as a solicitor or the Registrar) for your specific circumstances.

Affiliate Disclosure

Partnership Disclosure: To keep this service 100% free for families, First48hrs may receive a commission or a referral fee, if you choose to engage with the professional service providers linked within our roadmap. We only partner with vetted organisations that meet our standards for care and transparency.

First48hrs Limited is a company registered in England and Wales. Company Number: 17195718 Registered Office: 128 City Road,London,EC1V 2NX,United Kingdom

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